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Air Mauritius is the official link between its home island off the east coast of Africa and the rest of the world. The national carrier flies passengers and cargo to about 30 destinations in Africa, Asia, Australia, Europe, and the Middle East, including some served by code-sharing partners including Air France. (Code-sharing enables airlines to sell tickets on one another's flights and thus expand their networks.) The Air Mauritius fleet of about a dozen aircraft is made up primarily of Airbus jets. Through an alliance with Air Madagascar, the company operates a cargo-distribution network in about 10 African countries. Air Mauritius was founded in 1967.

by Eturbonews  Jul 21, 2014

An Indian Ocean region airline received a high rating from a United Kingdom-based consultancy, which runs an airline and airport review and ranking site.

Air Mauritius, the leading airline in the Indian Ocean, was today awarded the prestigious 4-Star professional quality rating by SKYTRAX. Receiving the award were Air Mauritius Chairman, Appalsamy (Dass) Thomas and the CEO, Andre Viljoen by Edward Plaisted, Chairman of Skytrax, at a ceremony held at the Swami Vivekananda International Convention Centre.

Mr. Edward Plaisted said "This 4-Star Airline rating recognizes the improvement in service quality that has been achieved by Air Mauritius across both airport and cabin service operations. Associated with these changes, service concepts in Business Class have recently been upgraded, and complement the many product standard improvements that have been introduced in the past year to enhance customer comfort for both Business and Economy class customers. This 4-Star Airline rating also reflects the fact that Air Mauritius is shortly to confirm replacement of its A340 fleet, and new aircraft entering their fleet will offer full flat seats in business class, and latest inflight entertainment systems and Audio Video On Demand (AVOD)."

Receiving the highly coveted Award jointly with Mr. Viljoen, Mr. Thomas said "I am delighted to be receiving this Award together with the CEO and on behalf of all of us at Air Mauritius. The 4-Star Status places Air Mauritius in another league among the World's best 40 Airlines. It is also testimony to the great work accomplished over the past years by the Board, Management and all Team Members to take the airline to further heights. We now need to continue our efforts in order to sustain the improvements made and continue to deliver value to our Customers. This is the only way to remain in the game in this highly competitive industry."

Andre Viljoen, who spearheaded the airline's recovery and sustainability program known as the 7-Step Plan, stated that he was equally delighted with the Award of the 4-Star Status to the airline. "We have come a long way from where we were three years ago. We took some tough decisions and revised our business model with the assistance of Seabury APG. Once approved by the Board, we all embraced the 7-Step Plan as OUR PLAN and have kept focusing on it."

He further added "Step 6 was about Customer Experience and we set up a Customer Experience function. We enlisted the support of Ron Kaufman to assist us with an education program for the entire organization. We also set up many project teams to work on the improvement projects. These were rolled out in record time showing in fact the commitment of the whole company to make change happen."

Andre Viljoen stated that the improvements made have now enabled Air Mauritius to reach the 4-Star status. "I am grateful to Skytrax for this recognition and our challenge will now be to constantly deliver 4-Star standards across the whole airline. This is a challenge and a commitment our team is prepared to take."

The Airline of Mauritius

Once you cross the threshold of one of our aircraft, you are in Mauritius. You have a headstart to enjoy the unique blend of modern high-tech infrastructure and old-world thoughtful caring that is the hallmark of Mauritius.

On one of our five Airbus A340s, you can sit back and relax in your seat with the specially designed headrest and footrest and choose among six video and seven audio channels on your personal LCD screen, with a generous pitch between rows of seats. Should you wish to communicate with the outside world, you can use the telephone from your seat.

You may choose between two menus for your meals (or any one of our full gamut of special meals that can be requested at the time of booking), and enjoy your free aperitifs and liqueurs.

No, we are not describing our First Class or Jet Business class service:

This is our A340 economy class!

In addition to the above, our Business class features individual, wider LCD screens, a choice of gourmet menus, electronic HiFi headphones, and a spacious seat pitch . You can expect individualized service and attention to every detail of your comfort during your flight.

The ultimate comfort is to stretch out on our First Class Sleeperette seats, with their luxurious pitch , and enjoy our renowned First Class service, impeccable down to the smallest detail.

In our First Class, you are offered a choice of three exquisite menus. You can watch our specially selected entertainment program on a large LCD screen, fully adjustable to your requirements. Our attentive crew will pamper you whilst you are awake, and guard your sleep as you fly through the night, and you will arrive rested and refreshed at your destination in the morning.

Whichever class you choose to fly in, whichever plane, the right choice is to choose Air Mauritius!

A visit to Mauritius will linger in your memory as an unusual mixture of scenes and experiences taken up here and there along the roads leading past verdant mountains and spectacular beaches. It will be a heterogeneous blend of island mystery and brightly transparent lagoons, the exuberant Creole character encountered in the marketplace, the astonishing variety of deep-sea fauna, mysterious primeval forest with exotic fragrances, the delicious combinations found in Mauritian cooking, the excitement of water sports, and the charm of an incomparable hotel industry. Listed below are twelve good reasons for visiting the fantastic island paradise of Mauritius: